Elder Care Service

Care & Support forAdults Aged 65 & Over

Compassionate, person-centred care designed to help older adults maintain their independence, comfort, and quality of life — in the home they love, across Leicester, Nottingham, and the East Midlands.

Book a Free Assessment 01164 105065

What We Provide

Specialist Care For Older Adults

As we age, everyday tasks can become more challenging — but that doesn't mean giving up the home, routines, and independence that matter most. At NextGen Healthcare Services, our specialist elder care service is designed to fill the gaps, providing exactly the level of support needed so older adults can continue living well on their own terms.

Whether someone needs a brief daily visit to assist with morning routines, or more regular support throughout the day, our experienced carers are there with warmth, patience, and professionalism. Every care plan is built around the individual — their preferences, history, and the life they want to lead.

Personal Care & Hygiene

Assistance with bathing, grooming, dressing, and oral care — provided with sensitivity, dignity, and full respect for privacy.

Meal Preparation & Nutrition

Preparing nourishing meals that meet dietary and cultural requirements, with support for eating where needed.

Medication Administration

Timely medication reminders and prompts, with records maintained at every visit for peace of mind for families.

Mobility & Falls Prevention

Safe assistance with movement, transfers, and use of mobility aids — reducing risk and promoting confidence at home.

Housekeeping & Domestic Tasks

Light cleaning, laundry, bed changes, and shopping to keep the home comfortable, clean, and organised.

Companionship & Social Engagement

Meaningful company, conversation, and support with social activities and community participation to reduce isolation.

Our Commitment

Why Families Trust Us

When it comes to the care of an older parent or loved one, trust is everything. We know families need more than just a care provider — they need a partner who genuinely understands what is at stake and who will treat their loved one with the same warmth and attention they would receive at home.

Person-Centred Planning

Every care plan is co-created with the service user and their family, built around personal preferences, cultural background, and daily routines.

Consistent, Familiar Carers

We match service users with the same carers wherever possible, building genuine, trusting relationships over time.

Fully DBS Checked & Trained

All carers are DBS checked, trained to Care Certificate standards, and receive specialist training in elder care and dementia awareness.

24/7 On-Call Support

Our dedicated on-call team is always available — day or night — giving families complete reassurance around the clock.

Dedicated carer with elderly service user

CQC

Registered & Regulated

Who We Support

Who Can Benefit From Our Elder Care Service?

Our Adult 65+ service is available to any older adult who could benefit from additional support at home — regardless of the nature or level of need.

Recently Discharged From Hospital

Older adults returning home after a hospital stay who need transitional support to recover safely and confidently.

Living With Long-Term Conditions

Individuals managing conditions such as arthritis, COPD, heart disease, or Parkinson's who need regular, consistent support.

Those Living With Dementia

Older adults with Alzheimer's or other forms of dementia who benefit from a familiar, structured, and compassionate routine at home.

Socially Isolated Individuals

Older adults experiencing loneliness who would benefit from regular companionship, social engagement, and community participation.

Those At Risk of Falls

Individuals with reduced mobility or balance issues who benefit from supervised movement and a safer home environment.

Families Seeking Respite

Family caregivers who need reliable, high-quality cover so they can rest, recharge, and attend to their own wellbeing.

Conditions We Support

We Support Older Adults With a Variety of Needs

Our carers have experience across a wide range of health conditions common in later life. We tailor our approach to each individual's diagnosis and personal circumstances.

Alzheimer's & Dementia

Specialist support that maintains routine, reduces anxiety, and promotes familiar comforts in the home environment.

Parkinson's Disease

Patient, skilled support with mobility, medication timing, and daily tasks for those living with Parkinson's.

Stroke Recovery

Supporting rehabilitation at home with physiotherapy-aligned care, speech support, and confidence rebuilding.

Arthritis & Mobility Issues

Gentle assistance with daily tasks that have become painful or difficult due to reduced joint mobility or chronic pain.

Heart Disease & COPD

Care planned around pacing, rest, and activity levels — supporting those with cardiovascular or respiratory conditions.

Social Isolation & Depression

Regular companionship and emotional support for older adults experiencing loneliness, anxiety, or low mood.

Getting Started

How It Works

Starting care is straightforward. Our compassionate team guides you through every step — from your first call to your loved one's very first carer visit.

Get In Touch

Call us or complete our online form. We'll listen carefully, answer questions, and help you understand your options — with no pressure.

Free Home Assessment

A care coordinator visits the home at a convenient time to understand the individual's needs, preferences, and daily life — completely free of charge.

Personalised Care Plan

We co-create a bespoke care plan with you and your loved one — covering tasks, visit times, carer preferences, and any specialist requirements.

Care Begins

A matched carer begins visits. We check in regularly with the family and review the care plan to ensure it always meets changing needs.